How to Rent

RENTING MADE EASY

 

Step 1: Browse our catalog and choose the rental item you want. In the listing for your desired rental item, you will see a calendar. Select your reservation date in the calendar, and simply click or tap "Next". (If you would like to rent several items, e.g. a set of floral pillars plus a set of matching aisle flowers, or an arbor paired with a set of urns, then you'll just need to add those items separately to your shopping cart for the same delivery date.)

 

Step 2: You'll be asked to read our Terms & Conditions and agree to them. You'll also see a text area that requires you to fill in some very important details in order for us to fulfill your rental order. Please provide us with the following:

  • VENUE NAME & ADDRESS
  • PHONE NUMBER / EMAIL FOR YOUR VENUE MANAGER OR CONTACT PERSON
  • YOUR PREFERRED DELIVERY AND PICKUP TIMES (if known)
*These details are crucial for timely delivery and seamless coordination with your venue. We also need accurate contact information for insurance purposes. 
Step 3: Proceed to payment by tapping or clicking "Book Now". We offer two payment options: payment in full upfront, or SHOP PAY (which splits the total into 4 installments). We are currently in the process of adding other payment options, e.g. Klarna, to give you additional convenient ways to book. If you have special instructions for us, e.g. you'd like a quote for adding custom flower colors to your arch, or you want us to move the rentals from your ceremony to the reception, use the "Order Special Instructions" box for these notes.

Step 4: Be on the lookout for an email from our team. Once we have received your order and payment, we will reach out to you via email with any additional details that we need to confirm with you. If additional fees apply, e.g. for delivery beyond 15 miles, or late-night pickup, we will send you a separate invoice.

*If you do not receive an email from us within 5 business days, please email us at hello@youngvinerentals.com to confirm that we have received your booking and payment.

 

Step 5: Enjoy our all-inclusive service. All orders include delivery, setup, and pickup, with a pickup time no later than 9:00 PM, and delivery within 15 miles of our warehouse in Seattle (98136). The delivery fee for orders beyond 15 miles will be determined by distance, and whether or not our movers and/or designer will be involved in setup. Please email us and we can provide a quote. Pickups past 9 PM will incur a late-night retrieval fee, which can be found on our Terms & Conditions page.

 

Step 6: Sit back and relax! We will deliver and set up your chosen rentals on the day of your event. At the end of your event, we'll return to your venue to retrieve our items for your convenience.

 

Please note:

  • We will deliver your product, set it up, and pick it up for FREE within a 15 mile radius of our warehouse located in Seattle, Washington (98136), provided that your pickup is before 09:00PM. If your venue is beyond the 15-mile radius or the pickup time is later than 9:00 pm, additional fees will apply. If you cannot determine whether your event location qualifies for free delivery, please send us an email with your venue address and we will be happy to check for you. If the distance to your venue exceeds 15 miles, we charge $3.50/mile for the round-trip, not to exceed 100 miles total.
  • The price listed for each item includes 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. 
  • If you need any item moved from the ceremony to the reception, or anywhere else, an additional moving/setup fee will apply. Our arches, arbors, pillars, and backdrops are very large and most of them do not fit through doorways in one piece. They have to be disassembled, which requires our movers and/or designer to stay onsite throughout the ceremony and move the item(s) to the desired spot after the ceremony concludes, then reassemble the item(s), and/or restyle the florals. Some items that do not need to be taken apart are still not easily moveable, like our urns, columns, flower wall, etc. Our own team is required to move these items, regardless. This is for insurance reasons, as no one outside of our staff is covered if the rentals are damaged during a move.
  • Please be sure to check with your venue to confirm whether your desired rental item(s) will fit in the desired place. Measurements are listed in each product description to help you determine this before renting.
  • We do our utmost to work directly with your venue, so you don’t have to be the go-between for setup, delivery, storage, and pickup. For this reason, we ask you to provide the name, address, and phone number of your venue in the "Special Instructions" box during checkout.

     

 

If anything changes, simply email us at: hello@youngvinerentals.com.

We love our customers, and our goal is to make this process as easy and worry-free as possible!

Thank you, and happy renting!

Young Vine Rentals