Refund Policy

Cancellations:

We require 90 days' notice of the customer's intent to cancel the rental agreement; otherwise no monies whatsoever will be refunded. In the event of a war, fire, tragedy, pandemic, natural disaster, or other emergencies within 90 days of your wedding/event, we will move your retainer free of charge to another date, provided that the rescheduled date is no more than one calendar year past the original event date.

Retainers will not be refunded in full. Any refund will exclude the payment processing fees, as well as any time we spent in communication with you, the opportunity cost of turning away other bookings for that same rental item for your event date, the time spent forming your proposal, any time spent working on your event preparations, fees charged by our banking institution for refunds, and any fees associated with making the desired rental item available for the customer to rent online.

Young Vine Rentals reserves the right to cancel this contract if at any time Young Vine Rentals feels that our obligations cannot be met. Young Vine Rentals will credit the amount paid, minus any actual costs incurred up to the point at which Young Vine Rentals informs the customer of the contract termination.